Blog – RIOO

Top Online Rent Collection Tools for Landlords

Written by RIOO Team | Jun 4, 2025 4:13:43 PM

Late-night calls from tenants asking for "just one more day." A spreadsheet is crashing right before rent reconciliation. 

Or worse, walking into a commercial mall unit only to find the rent’s overdue, again. If any of this sounds familiar, you're not alone.

For today’s landlords and property managers, rent collection isn’t just about payment, it’s about control, timing, and trust. But traditional methods? 

They’re outdated, clunky, and often leave you chasing payments like it’s a second full-time job.

That’s where technology steps in. With the best rent payment apps for landlords, you're not just automating rent, you’re reclaiming your time, reducing conflict, and finally getting the visibility you need across properties.

This blog unpacks the top online tools that make rent collection seamless, with no delays. Just clean, timely, trackable payments. Let's get into it.

Understanding Rent Collection: Why It’s Critical for Landlords

Rent collection has come a long way from cash payments and endless WhatsApp reminders. Today, it's all about doing it online; faster, cleaner, and way more reliably. 

With the right software, you can manage everything in one place: send rent requests, get paid on time, and stay organized without lifting a finger every month.

Here’s how it works: You add your property and tenant details to a rent collection app. The system then sends reminders before the due date. 

Tenants can pay using PayPal, credit/debit cards, or bank transfer. The money is deposited directly into their account, and receipts are sent automatically.

Also read: The Hidden Costs of Skipping the Details in Property Setup 

Key Benefits of Using Online Rent Collection Software

  • Fewer Late Payments: Automated reminders via SMS, email, or app notifications prompt tenants to pay on time. This reduces late payments by up to 30%, cutting down your manual follow-ups and keeping cash flow steady.
  • Everything in One Place: Track who paid, who hasn’t, and how much you’ve earned, across all properties. One dashboard shows it all, so you never have to dig through spreadsheets again.
  • Fast, Safe Payments: Forget risky cash or bounced checks. Payments are processed securely and land straight in your account, with complete records for each transaction.
  • Instant Receipts & Reports: Every payment comes with an auto-generated receipt, useful during tax season, audits, or resolving rent-related disputes. You can even download monthly reports in seconds.
  • Better Tenant Experience: When tenants can pay in a few clicks using any payment method, rent feels less like a chore. That small ease can improve relationships and reduce complaints.
  • Works for One Flat or 100: Whether you manage a single apartment or multiple malls, tech tools scale with you. You can automate the collection of rent without hiring more people or losing control.

That said, let’s look at the top rent collection tools landlords trust to get paid on time.

Top Online Rent Collection Tools for Landlords in 2025

Now, let’s take a look at the top 5 rent collection tools landlords swear by in 2025.

If you’re wondering which one actually fits your workflow, portfolio size, and tenant needs, this quick table breaks it down. This is your shortcut to choosing the right platform before you dive into the details.

Tool

Best For

Key Features

Property Types 

Supported

RIOO

Large portfolios, multi-property managers

Unified rent collection, built-in accounting, real-time dashboards, mobile/web access, high security

Residential, commercial, student housing, public housing, HOAs, malls

AppFolio

Medium to large portfolios

Online rent collection, maintenance tracking, smart leasing assistant, full accounting suite

Residential and commercial

Buildium

Residential and community managers

Rent collection, property-specific accounting, maintenance management, tenant portal

Residential, commercial, and community associations

Apartments.com Rental Manager

Small portfolios and individual landlords

Free to use, auto reminders, flexible payments, listing and leasing tools

Single-family homes, small multifamily

Rentec Direct

Small to mid-sized portfolios

Online payments, tenant portal, full accounting, QuickBooks integration, customizable website

Residential and small commercial

 

1. RIOO — Built for Real Rent Collection at Scale

If you manage more than just a couple of units, RIOO is worth your attention. It's more than a rent payment app, it’s a full platform that handles rent collection, accounting, and daily operations in one place. 

Today, landlords use RIOO to collect over $150 million in monthly rent across all kinds of properties.

From apartments and townhomes to student housing, public housing, HOAs, and even retail malls, RIOO supports it all. You don’t need separate systems for each property type.

Core Strengths:

  • Unified Rent Collection: Get paid faster with automated reminders, flexible payment options (ACH, cards, UPI), and same-day reconciliation.
  • Income & Expense Management: Track rent inflows and operational costs in real time with customizable dashboards.
  • Purpose-Built Property Accounting: Built-in accounting tools tailor-made for real estate, cutting manual spreadsheet work completely.
  • Operational + Financial Oversight: From capex to service charges, everything is mapped, logged, and report-ready.
  • Mobile + Web Access: Tenants and landlords can manage everything via app or browser—wherever they are.
  • Security You Can Trust: PCI DSS-compliant, bank-level encryption, and multi-factor authentication built in.

Why RIOO Works:

  • Custom workflows for rent collection for malls and large portfolios
  • Insightful reports that simplify taxes, audits, and investor updates
  • Scalable across 10 or 10,000 units without losing control
  • Rated among the best rent collection apps for landlords on Capterra and HousingWire

If you're looking for a rent collection software that handles operations, accounting, and payments in one place—RIOO sets the standard.

2. AppFolio

AppFolio works best if you're handling a medium to large property portfolio. It's not just a rent collection app, it helps you manage everything from payments to maintenance in one place.

Key Features:

  • Online Rent Collection: Tenants can pay via bank transfer or credit card. You get paid on time, without manual tracking.
  • Maintenance Requests: Tenants log issues directly through their portal, and you can assign vendors fast, no messy emails or calls.
  • In-built Accounting: No need for extra software. It tracks your income and expenses and gives clean reports.
  • Smart Leasing Assistant: Their AI helps with scheduling tours and handling basic questions, freeing up your time.

It supports residential and commercial spaces, and its mobile app makes it easy to stay on top of tasks wherever you are.

3. Buildium

Buildium offers an all-in-one platform tailored for landlords and property managers overseeing residential, commercial, and community association properties. 

Its intuitive design simplifies tasks like rent collection, maintenance tracking, and financial reporting.

Key Features:

  • Online Rent Collection: Tenants can pay rent via ACH or credit card, and the funds are automatically deposited into their account.
  • Accounting Tools: Provides property-specific financial reporting and automatic bank reconciliation, aiding in accurate bookkeeping.
  • Maintenance Management: This feature streamlines work order tracking and vendor management, ensuring timely responses to maintenance requests. 
  • Tenant Communication: This feature features a Resident Center for tenants to submit requests and communicate directly.

4. Apartments.com Rental Manager 

Apartments.com Rental Manager is designed for landlords managing single-family homes or small portfolios. It simplifies rent collection and property listing processes.

Key Features:

  • Flexible Payment Options: Tenants can pay rent using credit cards, bank transfers, Apple Pay, or Google Pay, with the option to set up automatic payments.
  • Rent Reminders: Automatically sends payment reminders to tenants, reducing the need for manual follow-ups.
  • Listing and Leasing: Allows landlords to list properties, accept applications, and sign leases digitally.

This platform is particularly beneficial for landlords seeking a straightforward, no-cost solution for rent collection and property management.

5. Rentec Direct

Rentec Direct caters to landlords and property managers overseeing smaller portfolios, offering a suite of tools for efficient property management.

Key Features:

  • Online Rent Payments: This service supports rent collection via ACH, credit card, or electronic cash payments, with zero transaction fees for ACH transfers. 
  • Tenant Portal: This portal allows tenants to pay rent, submit maintenance requests, and view lease agreements online. 
  • Accounting Integration: Features full general ledger accounting and integrates with QuickBooks, streamlining financial management. 
  • Professional Website: Offers a customizable website to showcase properties and accept rental applications. 

Rentec Direct's user-friendly interface and comprehensive features make it a strong choice for landlords seeking control and flexibility in managing their properties.

Check out: How Property Management Companies Can Streamline Maintenance with Smart Tools 

Before you choose an app, here’s what you should check to make sure it actually delivers.

Criteria for Choosing the Best Rent Collection App for Landlords

Not every rent collection tool is worth your time. Some simplify your process. Others just add another login to your day. 

Here's how to spot software that actually works for you.

a) Essential Features to Look For

  • Automated Reminders & Payments: Choose an app that sends scheduled reminders via SMS, email, or push. Payments should land in your account automatically, no manual follow-up required.

  • Multiple Payment Options: The more flexible the options, credit card, ACH, Apple Pay, Google Pay—the fewer excuses tenants have to pay late.

  • Bank-Level Security: Ensure the app follows industry standards like PCI DSS. You’re handling sensitive data; don’t risk exposure.

  • Integration Capabilities: If you’re using tools like QuickBooks, AppFolio, or Buildium, pick a solution that syncs with them. It’ll save you hours of manual work.

  • Clear Reporting Dashboards: Look for customizable views that show who’s paid, what’s due, and your overall rent flow. Better visibility = faster decisions.

 

b) Scalability and Customization for Different Property Types

Whether you manage a duplex or handle rent collection for malls, the software should adapt, not the other way around.

  • For multi-family units or retail malls, make sure the app handles different lease terms and payment schedules smoothly.
  • If you're managing commercial spaces, the app should let you customize invoices, assign payment rules per unit, and track tenant history individually.
  • As your portfolio grows, the tool should scale with you. You shouldn’t have to migrate systems just because you added 10 more tenants or properties.

The right rent collection app feels just as effective managing 5 leases or 500.

c) Pricing Models and Fees to Consider

Don’t just look at what you pay; understand what you’re paying for.

  • Flat monthly fees work if you have a steady number of tenants. Predictable costs, no surprises.
  • Transaction-based fees may suit small portfolios, but costs can escalate quickly with volume.
  • Always check for hidden fees: setup charges, withdrawal fees, or extra costs for integrations. These small add-ons can quietly chip away at your income.

Also read: 5 Mistakes That Cost Industrial Property Managers Time and Money

More importantly, look for rent collection software that benefits your tenants too. Flexible payment options and a clean experience reduce friction, which means fewer delays and complaints.

Steps to Implement the Best Rent Collection App for Your Portfolio

Switching to a rent collection app isn’t just a tech move; it’s a smarter way to manage your growing portfolio. It helps you stay organized, cut down on manual follow-ups, and give your tenants a smoother payment experience. 

Before you implement the system, it’s important to establish the foundation. Every decision, from setup to tenant communication, affects how smoothly things run later.

Preparing Your Property and Tenant Data for Migration

Before switching platforms, export all current lease agreements, tenant contact information, and payment terms. RIOO supports structured data mapping, so you can sync details with minimal manual entry. 

If you're switching from spreadsheets or older software, use RIOO’s migration support to avoid delays and data loss. 

Pro tip: Archive inactive leases to keep your dashboard clean from day one.

Training Teams and Tenants on the New Platform

Introduce your team to RIOO's workflow customization. Set up permission levels so leasing agents, accountants, and building managers have access only to what they need. 

Create onboarding flows for tenants with visual guides, FAQs, and video links. Use the platform’s bulk messaging feature to send personalized invites and payment setup links.

Tips to Maximize Rent Collection Efficiency and Minimize Late Payments

  • Activate RIOO’s event-based alerts to notify tenants ahead of time
  • Use payment grace period configurations to reflect your policy accurately
  • Leverage auto-scheduled reconciliation reports to flag missed payments without manual checks
  • Set up tenant-specific rules, like staggered payment windows for different properties

These steps don’t just streamline rent collection, they also reduce back-and-forth, enforce clarity, and build tenant accountability from day one.

For more: The Psychology of Tenant Satisfaction: What Keeps People from Moving Out 

Final Words

Choosing the right rent collection app can make your job much easier. It can save time, keep payments on track, and help you stay organized.

With the right tool, you don’t have to chase tenants or worry about missed payments. Everything runs smoother for you and your tenants. 

RIOO gives you a clear, easy way to manage rent across all property types. Whether it’s apartments, malls, or townhomes, it handles the details so you don’t have to.

Want to see how it works? Try a free demo of RIOO and simplify how you collect rent.

Also Read: The Hidden Costs of Skipping the Details in Property Setup