Common Area Maintenance (CAM) reconciliation has long been the most manual, error-prone, and dispute-heavy workflow in commercial real estate. The real challenge was never the math—it was the “sync lag” created by outdated property systems, Excel-driven pooling, and financial data that lived in multiple disconnected platforms.

NetSuite 2026.1 changes this model.

With the introduction of Intelligent Close Manager, AI-driven OCR, and improved real-time GL posting, NetSuite gives CRE finance teams a foundation for zero-latency CAM accounting. Vendor bills, GLA adjustments, occupancy changes, and property-level expenses can now reach the ERP faster—whether entered directly or integrated from external PMS systems.

The result: finance teams work with live expense pools, up-to-date GLA, and audit-ready vendor backup instead of week-old batch files. This 2026 blueprint covers how leading operators modernize CAM through:

• Dynamic Expense Pooling using Statistical Accounts & Segments.
• Real-Time Pro-Rata Calculations fed by live occupancy/GLA data.
• AI-Powered Anomaly Detection for out-of-pattern expenses.
• One-Click Audit Trails linking reconciliation → GL → vendor invoice.

What Is CAM Reconciliation? 

Common Area Maintenance (CAM) reconciliation is the annual process of comparing the estimated CAM charges billed to tenants with the actual operating expenses posted in the General Ledger (GL). The objective is to determine the tenant’s true-up amount—whether they owe an additional payment or are due a credit.

In a modern ERP environment like NetSuite, CAM reconciliation transforms from a year-end manual spreadsheet exercise into a real-time, system-driven calculation.

The Scope of CAM Recovery

In commercial real estate (CRE), CAM represents the shared Operating Expenses (OpEx) required to run a property. These expenses are grouped into recoverable categories in NetSuite such as:

• Maintenance: Landscaping, HVAC, snow removal, elevators.
• Operations: Janitorial, security, waste management.
• Utilities: Common-area electricity, water, and gas.
• Fixed Costs: Property taxes and insurance (critical for NNN / Triple-Net leases).

Why Traditional CAM Reconciliations Are Broken

Legacy systems—including Excel-driven CAM models or disconnected PMS + accounting software—create three operational gaps that hurt accuracy and profitability:

1. Siloed Data Between Leasing & Finance -The "#1 cause of reconciliation errors" is a three-system architecture:

• Lease clauses live in a property management system.
• Vendor invoices live in accounting.
• Pro-rata math happens in Excel.

2. Static Occupancy & Pro-Rata Shares - Most spreadsheets assume fixed percentages, even though tenants expand suites, downsize, or terminate mid-month. Without a live connection to the GL, these GLA changes create inaccurate share calculations.

3. The “Recovery Leak” Problem - Landlords often discover too late that a shared utility bill was never billed back or an OpEx category was misallocated. By the time the error is found, the recovery window has often closed, leading to CAM recovery leakage.

The NetSuite Advantage: Closing the ‘Data Distance’

NetSuite solves CAM reconciliation challenges by unifying GL actuals, lease clauses, pro-rata rules, and vendor documentation in a single ERP environment.

By eliminating “sync lag,” NetSuite creates a continuous CAM model that enables:

• Real-time CAM pooling
• Live proportionate share updates
• Accurate recoveries for every tenant
• Full audit traceability (One-Click Rule)
• Automated year-end true-up workflows

Why CAM Reconciliation Fails in Legacy Systems

Commercial real estate accounting teams spend hundreds of hours every year fixing CAM errors—not because the math is complicated, but because legacy systems were never designed to calculate CAM in real-time.

Most property managers still rely on a fragmented mix of legacy software (Yardi, MRI), disconnected spreadsheets, and brittle integrations that simply cannot keep up with dynamic occupancy and fast-moving OpEx data.

Below are the primary reasons CAM reconciliation breaks down in traditional environments.

1. Sync Lag Between Property Systems and the ERP

The #1 cause of CAM inaccuracies is data latency.

• The Process: Vendor bills are posted in the accounting system, while lease clauses and GLA live in a separate property platform.
• The Failure: CAM calculations run only after nightly or weekly batch syncs. By the time the data reaches the ERP, it is already outdated.

This sync lag leads to missed recoveries and high-friction year-end disputes. CAM cannot be accurate if the ERP is always 12–24 hours behind your actual occupancy or expense data.

2. CAM Pools Are Static Instead of Dynamic

In legacy systems, CAM pools behave like flat spreadsheets—static and disconnected from the General Ledger. This causes:

• New expenses to be missed because they don't flow into pools automatically.
• Misclassified costs going unnoticed for months.
• Budgets drifting off-target without real-time variance alerts.

In a portfolio with constant vendor activity, static pooling practically guarantees recovery leakage.

3. Pro-Rata Shares vs. Real-Time Occupancy Changes

Buildings are dynamic—tenants expand, contract, or move mid-month. However, most legacy tools treat pro-rata shares as fixed percentages. Because occupancy data is not tied to live financial data, pro-rata shares remain outdated, and mid-year adjustments are missed. This is the most frequent driver of under-recovery in year-end CAM audits.

4. Expense Data Fragmentation

Accurate CAM requires the intersection of vendor invoices, work orders, lease clauses, GLA, and GL actuals. Legacy architectures scatter these across 2–5 systems, forcing accountants to “reconstruct” CAM annually. By the time missing recoveries are found, the recovery window has often closed or the tenant has already vacated.

5. Audits as a "Manual Reconstruction Project"

Legacy CAM workflows require pulling PDFs from shared drives, GL data from accounting, and lease clauses from a PMS.

• The Result: Audit prep takes weeks, and GL balances often fail to match the tenant statement.

Modern CRE auditors demand instant traceability—from the final true-up back to the original vendor invoice—but fragmented legacy systems simply cannot provide it.

CAM Reconciliation in NetSuite: The Native Advantage

Most property management platforms integrate with NetSuite. Very few actually operate inside NetSuite.

This single architectural difference determines whether your CAM reconciliation is instant, accurate, and audit-ready—or delayed, manual, and prone to leakage. When CAM runs natively in NetSuite, every expense, lease clause, occupancy update, and vendor bill exists in one unified financial system.

This means:

• No syncing.
• No API timing issues.
• No cross-platform variance checks.

Core Concepts of Native CAM Automation

1. Zero-Latency Accounting

Every Operating Expense (OPEX) transaction posts to the General Ledger in real-time. Your CAM expense pools update the moment a vendor bill is approved—eliminating nightly batch jobs and refresh cycles.

2. Sync-Less Operations

Eliminating middleware removes the #1 cause of CAM errors: Sync Lag. Because calculations run directly on live NetSuite data, finance teams can reconcile continuously throughout the year rather than waiting for a year-end "accounting fire drill."

3. Direct GL Tie-Out

Variance reports and CAM summaries pull directly from the Chart of Accounts.

• No discrepancies between systems.
• No “adjustment spreadsheets” to bridge the gap.
• No reclassification confusion.

4. Zero Integration Failure Risk

Because the CAM logic resides within the ERP, your data is protected from the common pitfalls of integrated stacks:

• No broken webhooks.
• No duplicated CAM charges.
• No missing vendor invoices due to API throttling or sync drops.

Native NetSuite vs. Integrated Property Management Systems

Modernize Your CAM with RIOO

RIOO brings property operations and NetSuite financials into a unified environment. Whether through native workflows or real-time integration, RIOO helps to eliminates "sync lag" to power the zero-latency CAM reconciliations described in this guide.

The 4 Phases of Modern CAM Automation 

Phase 1: Dynamic Expense Pooling in NetSuite

Accurate CAM reconciliation begins with a continuously updated, audit-ready expense pool. In NetSuite, this happens natively because every vendor bill, journal entry, and operating expense (OPEX) posts into the same General Ledger where your CAM rules, clauses, and allocation logic already reside.

By leveraging segments, statistical accounts, and automated coding intelligence, NetSuite creates dynamic expense pools that remain accurate year-round—without external spreadsheets or manual year-end cleanups.

How NetSuite Builds Dynamic CAM Expense Pools

1. Segmentation Structure: Property → Building → CAM Pool

NetSuite’s multi-dimensional classification system allows every expense to be tagged at the point of entry. This hierarchy ensures every OPEX line item flows directly into the correct recovery bucket the moment it hits the GL:

• Property & Asset ID: Directs the cost to the correct entity.
• CAM Category: Specific pools (e.g., Utilities, Janitorial, Repairs).
• Cost Center/Department: Provides granular visibility for asset managers.

The Workflow: Vendor Bill → Auto-Tag → CAM: Utilities (Pool-03).There is no manual intervention or end-of-year sorting required.

2. Statistical Accounts for Precise Allocations

For complex assets and multi-building portfolios, NetSuite uses Statistical Accounts as live allocation drivers. These track non-financial metrics that serve as dynamic denominators in your formulas:

• Rentable Square Footage (RSF) and Occupied GLA.
• HVAC Tonnage or run hours.
• Elevator Usage and weighted load factors.

The Result: Instead of relying on a static percentage, NetSuite applies these values automatically. If a tenant expands their footprint, the Statistical Account updates, and the Utilities Pool allocation recalibrates instantly. This eliminates the #1 cause of CAM variances: outdated occupancy assumptions.

3. AI-Driven OCR & Automated Bill Coding (2026.1)

In 2026, manual coding is no longer part of the CAM workflow. NetSuite’s Intelligent Close Manager and native OCR automate the pooling process:

• Intelligent Capture: Reads uploaded bills (PDFs, emails) and recognizes vendor patterns.
• Auto-Classification: AI identifies that a bill from "BrightClean Janitorial" belongs to Pool-02 (Cleaning).
• Instant Pooling: Once approved, the expense appears in the pool immediately.

“AI-driven OCR in 2026.1 doesn’t just extract text; it understands intent. It recognizes patterns, eliminating coding errors and accelerating the year-end true-up by weeks.”

Phase 2: The Real-Time Pro-Rata Engine in NetSuite

Once expense pools are accurate, the next critical layer of CAM automation is the pro-rata share calculation. This is the exact point where legacy systems fail—because their calculations depend on nightly syncs, batch uploads, or manual spreadsheet updates.

In 2026, NetSuite eliminates this lag entirely. Because your GLA, occupancy, leases, and expenses all live inside the same database, pro-rata share calculations become truly real-time.

Live GLA Feeds (Zero Sync Required)

In NetSuite, your Gross Leasable Area (GLA), leased area, and tenant occupancy details exist natively alongside your financial transactions. This architecture ensures:

• Instant Recovery Model Updates: When a tenant signs, expands, or amends a lease, NetSuite updates the GLA immediately.
• Automatic Denominator Adjustments: When a tenant vacates, the building total adjusts instantly, preventing under-recovery and “leaked” expenses.
• Real-Time Recalibration: Suite splits, mergers, and expansions automatically ripple across all tenant allocations in seconds.

There is no intermediate system, no API bridge, and no dependency on external timing.

The Real-Time Tenant Proportionate Share Formula

NetSuite calculates the tenant’s share using the standard institutional CRE formula:

What changes in 2026?

In NetSuite 2026.1, this formula is dynamic. If a new utility bill posts, the CAM Pool Total updates automatically. If a tenant moves mid-month, the Occupancy Denominator updates instantly, and weighted averages are computed automatically. This real-time recalculation reduces CAM reconciliation errors by 70–90% compared to spreadsheet-driven workflows.

Handling “Movement” Without the Mess

Occupancy movement—expansions, contractions, and transfers—is the primary source of CAM disputes. NetSuite eliminates manual adjustments by tying tenant dates directly to the billing engine.

• Mid-Year Move-Ins: Weighted-average calculations automatically apply for partial-year occupancy.
• Suite Expansions / Contractions: The tenant’s pro-rata share automatically “steps up” or “steps down” on the exact effective date of the lease amendment.
• Vacancy & Gross-Up Logic: For buildings operating below a negotiated threshold (e.g., 95%), NetSuite can automatically "gross-up" pools—no separate Excel model needed.

Mid-Year “Mini-Reconciliations”

Because all data sources live inside the ERP, CRE teams are no longer restricted to annual reconciliations. Leading operators now use NetSuite to run:

1. Quarterly CAM Snapshots: Identify high-variance tenants before year-end disputes arise.
2. Live Variance Dashboards: NetSuite flags properties where actual operating expenses (OpEx) are trending ahead of estimates.
3. Continuous Recovery Audits: Missed recoveries that typically go unnoticed until December are identified and billed in July.

Phase 3: AI-Driven True-Up in NetSuite 

NetSuite’s 2026.1 release changes the very definition of CAM reconciliation. The workflow is no longer a year-end event—it becomes an intelligent, self-monitoring, and continuously reconciling system powered by AI.

Traditional CAM processes wait until the year is over to identify misclassifications or missed expenses. By then, recovery gaps have widened and spreadsheets have multiplied. NetSuite 2026.1 flips the entire model.

AI-Powered Anomaly Detection (Proactive Reconciliation)

Legacy workflows catch CAM issues months too late. NetSuite 2026.1 scans expenses the moment they hit the recovery pool.

• Continuous Monitoring: AI reviews each transaction against historical patterns, seasonal benchmarks, and property-level norms.
• Instant Alerts: If a snow removal charge appears in July or a utility bill spikes to 4× its historical average, the system notifies the property accountant immediately.
• AI-Based Duplicate Detection: The Transaction Matching Assistant identifies hidden duplicates often missed by basic matching rules, preventing double-billing before it enters the recovery model.

Gen AI Flux Analysis: The End of Manual Commentary

One of the biggest bottlenecks in CAM is writing variance explanations. NetSuite 2026.1 automates this using Generative AI narratives.

• Plain-Language Narratives: AI explains why a pool is trending over budget based on ledger events.

  Example: “The 22% increase in Landscaping is driven by three unscheduled tree removals in Building B following the January storm (Vendor Bill #9984).”

• Audit-Ready Reports: These narratives are embedded directly into financial statements with one click, providing a consistent story for auditors without manual research.

Automated True-Up Adjustments

Once variances are validated in the Intelligent Close Manager, NetSuite automates the final financial steps:

• Under-Recoveries: The system auto-generates tenant-specific CAM Adjustment Invoices.
• Over-Recoveries: Credit Memos are issued and applied to future rent without manual data entry.
• The Digital Thread: Every adjustment links back to the source vendor bill, the specific CAM pool, and the lease clause, ensuring 100% transparency.

Predictive CAM Forecasting (2026 Best Practice)

NetSuite 2026.1 doesn’t just reconcile the past; it uses Multivariate AI to predict the future.

• Accurate Year-End Projections: By analyzing expense trends, seasonality, and budget burn rates, NetSuite predicts year-end totals before they happen.
• No More "True-Up Shock": AI identifies drivers—like "rising electricity rates in Q4"—allowing asset managers to adjust monthly estimates mid-year and keep tenant relationships healthy.

Phase 4: Audit-Ready Transparency (The “One-Click Rule”)

In 2026, the benchmark for CAM reconciliation is not just accuracy—it is visibility. Institutional tenants, auditors, and asset managers now expect immediate, defensible access to the financial backup behind every CAM pool.

NetSuite delivers this standard through the “One-Click Rule.” It means any CAM charge on a tenant statement must be traceable to its source document with a single click.

One-Click Drill-Down: From CAM Statement → GL → Vendor PDF

Traditional CAM workflows scatter information across fragmented platforms—property systems for occupancy, ERPs for accounting, and shared drives for PDFs. NetSuite 2026.1 eliminates this by hosting the entire audit trail in one unified environment.

Using the Intelligent Close Manager, users can navigate the audit chain in seconds:

1. Start at the CAM Summary: Open the tenant’s year-end reconciliation report.
2. Drill into the GL: Click any line item (e.g., “Janitorial Services”) to instantly view every transaction feeding that specific pool.
3. Open the Source Vendor Bill: Click the GL entry to view the original invoice PDF, approval history, and timestamped audit logs.

This replaces weeks of manual "paper chasing" with an immediate, end-to-end audit chain.

Automated Auditor Packets (New in NetSuite 2026.1)

One of the most impactful features in the 2026.1 release is the Single-Click Auditor Packet. Instead of manually exporting hundreds of invoices and allocation screenshots, NetSuite packages everything into a secure, indexed audit bundle.

• Impact: Audit prep time drops from 2–3 weeks to under 30 minutes.
• Integrity: Because the data is exported directly from the ERP, there is zero risk of "document tampering" or version control issues.

Tenant-Facing Transparency

Forward-thinking landlords are using NetSuite to increase tenant trust and accelerate collections. By providing access to connected portals, tenants can securely view:

• Real-Time Pro-Rata Calculations: Exactly how their share was derived based on the latest GLA.
• CAM Pool Summaries: Actual vs. budgeted expenses for each recovery category.
• Supporting Documentation: Authorized PDF backups that reduce back-and-forth RFIs.

The Business Impact: Ending the CAM “Matching Game”

Because every CAM entry is fully traceable, the reconciliation becomes indisputable. This has a direct effect on your bottom line:

• Faster Dispute Resolution: Property teams can answer questions on a live call rather than "checking with accounting."
• Accelerated Cash Flow: Tenants pay true-up invoices sooner when they have immediate access to supporting evidence.
• Lower Compliance Risk: Unified audit logs strengthen the landlord’s position during institutional reviews or legal challenges.

2026 Outcome: CRE firms using NetSuite’s One-Click audit workflow report 60–80% fewer CAM disputes and significantly shorter year-end close cycles.

Commercial vs. Multifamily vs. Mixed-Use CAM in NetSuite

Practical KPIs & Reports NetSuite Automates

In 2026, CAM performance hinges on one principle: real-time alignment between expenses, occupancy, and pro-rata calculations. NetSuite turns CAM from a once-a-year scramble into a continuous, automated financial workflow—without exports, spreadsheets, or sync delays.

Below are the high-impact KPIs and reports leading commercial real estate (CRE) teams review monthly inside NetSuite SuiteAnalytics.

1. CAM Recovery Variance 

• Purpose: Identify where actual recoverable expenses diverge from estimated CAM charges.
• Insights: This KPI flags under-recovery from major tenants (due to caps or exclusions) and potential over-billing exposure before it becomes a legal risk.
• Why it ranks: For controllers, this is the #1 predictor of year-end true-up outcomes and a top search term for "CAM variance analysis."

2. Operating Expense Burn Rate (OPEX Velocity)

• Purpose: Tracks how quickly actual expenses are consuming the annual CAM budget.
• Insights: Early detection of seasonal spikes (e.g., snow removal) and vendor benchmarking across properties.
• The NetSuite Edge: This serves as an “early warning system” for CAM volatility, allowing for mid-year adjustments to estimated billings.

3. Expense Trend Forecast (12–24 Month Outlook)

• Purpose: Uses NetSuite 2026.1 Predictive Modeling to project future OPEX based on historical cycles and vendor behavior.
• Insights: Used for setting accurate estimated charges for the next fiscal year and supporting NOI and DSCR analysis for lenders and investors.

4. GL-to-Lease Clause Variance Report

• Purpose: A critical audit-defense and compliance report that matches lease terms to GL postings.
• Insights: Automatically identifies missed escalations (e.g., a 3% annual increase) or non-recoverable costs (like structural repairs) that were incorrectly mistagged as CAM.
• The Result: Dramatically reduces tenant disputes by ensuring the math perfectly aligns with the lease contract.

5. NOI Impact from CAM (The Value Protection Report)

• Purpose: Directly links recovery performance to the property’s valuation.
• Insights: Visualizes how under-recovered expenses erode Net Operating Income (NOI) and the specific financial impact of "Vacancy Leakage."
• Asset Management Value: Helps protect property valuation by ensuring the maximum possible recovery of all eligible expenses.

NetSuite CAM Reconciliation vs. Legacy PMS

In 2026, the question for CRE finance teams isn’t simply, “Which platform has better CAM features?” It’s about System Integrity—whether CAM workflows run on consistent, real-time financial data or rely on delayed syncs between disconnected platforms.

Legacy Property Management Systems (PMS) often operate in a split architecture: property operations live in one system, financials live in another, and CAM logic sits somewhere in the middle. Every reconciliation depends on data traveling through APIs or nightly batches.

NetSuite reduces this friction by serving as the single system of record. When GLA, expenses, and occupancy updates reach NetSuite in real-time—either through direct entry or modern 2026.1 "headless" integrations—reconciliation becomes a continuous audit rather than a year-end cleanup.

Why the “Integration Tax” Breaks CAM in 2026

The “Integration Tax” is the hidden cost—financial and operational—of running property operations and accounting in separate systems. In 2026, relying on data to "sync" between a PMS and NetSuite creates a breaking point for three reasons:

• The Real-Time Recovery Gap: Expenses approved in the ERP often don't hit the PMS recovery pool until a nightly batch sync. If a reconciliation occurs during this "blackout," that revenue is permanently leaked.
• "Sync-Blindness" & Audit Risk: Discrepancies between tenant statements (PMS) and the General Ledger (NetSuite) caused by failed webhooks trigger red flags for sophisticated tenant auditors, delaying collections by months.
• Stale Pro-Rata Denominators: Lag in syncing lease amendments (expansions/vacancies) means your GLA denominators are mathematically incorrect for 12–24 hours, compounding into massive year-end variances.

The 2026 Shift: Unified vs. IntegratedLeading firms are eliminating this "tax" by adopting Native Property Management inside NetSuite. This move provides zero-latency CAM pools, monthly "mini-recs" to catch leakage early, and a single, indisputable digital audit trail from invoice to statement.

Common NetSuite CAM Mistakes 

Even with the automation strength of NetSuite 2026.1, many CRE finance teams still experience “Recovery Leakage”—not because the system is weak, but because the configuration is outdated. Below are the top five mistakes we uncover during audits and the technical fixes to eliminate them.

1. Calculating CAM via Custom Fields (vs. Statistical Accounts)

• The Mistake: Using static percentages in a custom field on the lease record. This makes it impossible for NetSuite to "see" current GLA or unit counts in real time.
• The 2026.1 Fix: Create dedicated Statistical Accounts for each allocation factor (e.g., RSF_Office, GLA_Shared).
• Impact: NetSuite’s Dynamic Allocation Engine instantly recalibrates pro-rata shares the second a tenant expansion or move-out is saved.

2. Manual Expense Tagging (The "December Reclass" Sprint)

• The Mistake: Entering vendor bills without mandatory Property, CAM Pool, or Recovery Category segments, leading to a massive manual cleanup at year-end.
• The 2026.1 Fix: Deploy Intelligent Close Manager and AI-driven OCR. The system recognizes vendor patterns (e.g., "City Water" = Pool-03 Utilities) and auto-classifies the bill.
• Impact: Expenses are "pool-ready" the moment they hit the GL, eliminating the year-end reclassification rush.

3. Mixing CapEx and OpEx in the Recovery Pool

• The Mistake: Accidental inclusion of capital improvements (structural repairs) in recoverable OpEx pools—a top trigger for tenant lawsuits.
• The 2026.1 Fix: Use Fixed Asset Management (FAM) to route CapEx. Set up workflows that flag any invoice over a specific dollar threshold for "Lease Eligibility" review.
• Impact: Maintains a "clean" recovery pool that passes even the most aggressive third-party tenant audits.

4. Ignoring Multi-Book Accounting for Complex Caps

• The Mistake: Running CAM on a single book despite having complex "Base Year" stops or YOY caps that differ from GAAP/Tax reporting.
• The 2026.1 Fix: Use NetSuite Multi-Book. Keep your Primary Book for GAAP and use a Secondary Book (Adjustment-Only) for CAM-specific adjustments like gross-ups and pass-throughs.
• Impact: Provides an "Audit-Only" ledger that perfectly mirrors your tenant statements without cluttering your core financials.

5. Accepting "Sync Lag" from External PMS Systems

• The Mistake: Relying on nightly batch syncs between a PMS (Yardi/MRI) and NetSuite, creating a 12-hour "blind spot" where data is uncoordinated.
• The 2026.1 Fix: Shift to a Native Property Management layer or a "headless" real-time integration.
• Impact: Eliminates the "Integration Tax," ensuring that your CAM calculations and your cash position are always in 1:1 alignment.

Conclusion: 

The era of the "Year-End CAM Scramble" is officially over. In 2026, CAM reconciliation has evolved from a manual, spreadsheet-heavy burden into a continuous, AI-assisted financial workflow.

By moving away from the "Integration Tax" of legacy systems and adopting a unified data architecture in NetSuite, commercial real estate firms are no longer just "calculating shares"—they are protecting their Net Operating Income (NOI).

The Unified Advantage Recap:

• Accuracy: Real-time GLA updates and Statistical Accounts eliminate the math errors that lead to under-recovery.
• Velocity: AI-driven anomaly detection and automated bill coding turn a 3-month reconciliation cycle into a 5-day validation.
• Transparency: The "One-Click Rule" ensures that every charge is defensible, reducing tenant disputes by up to 80%.
• Predictability: Multivariate forecasting allows asset managers to adjust monthly billings mid-year, preventing "True-Up Shock" for tenants.

FAQs: 

Q: How does NetSuite 2026.1 handle CAM Gross-Ups?

A: By using Statistical Accounts to track "Occupied GLA" vs. "Total GLA," NetSuite’s allocation schedules automatically gross-up variable expenses (like trash or water) to the target occupancy (e.g., 95%) without manual Excel models.

Q: Can AI really assist in a CAM audit?

A: Yes. The GenAI Flux Analysis in 2026.1 automatically detects material fluctuations in CAM pools and drafts plain-language explanations (narratives) for why an expense increased, which can be shared directly with tenants.

Q: How long should a full true-up take in NetSuite?

A: With a unified 2026.1 architecture, the manual "true-up season" is reduced to 3–5 business days. Because the data is reconciled continuously, the year-end is simply a final validation and invoice generation.