Property Management Solutions on NetSuite

Yes. Both run on the same platform and can coexist in one environment, sharing five modules and one NetSuite system of record. RIOO Home is configured for residential leasing and resident service, RIOO Professional for commercial leases, escalations and recoveries, and finance closes one set of books across both.

Yes. Residential and commercial properties run side by side in one RIOO environment, each with its own lease types, charges and workflows, while finance gets one ledger and one consolidated view. Mixed-use buildings can split shared costs by segment. See mixed-use property management for details.

RIOO is designed for professional portfolios using NetSuite as their financial foundation, typically with multiple properties, entities or property types and a finance team that needs controls and consolidated reporting. Small landlords without NetSuite usually find simpler tools more economical.

The workflow pages describe how RIOO's documented capabilities connect, from lease to ledger or request to expense. Each workflow is configured to your policies during implementation, including approval thresholds, notice periods and charge rules, so the same platform reflects how your organisation actually operates in each market.

Yes. Many operators start with the property type that drives most of their portfolio, then add others, such as a commercial building or a student scheme, on the same platform. New property types reuse your existing NetSuite entities, roles and reports, so expansion is a configuration project rather than a new system.

The platform is the same in every market, while configuration reflects local requirements such as tax codes, deposit rules, notice periods, payment methods and currencies. Operators running properties in several countries use NetSuite OneWorld to keep separate entities and currencies with a consolidated view across the portfolio.