Written by default
Decisions, specifications and post-release notes are written down so colleagues in other time zones can catch up without a meeting.
Careers
Careers at RIOO: Build Property Management Software
Build the platform property teams rely on
RIOO is where property management expertise meets software engineering. We're building the platform that property managers, leasing agents and real estate accountants rely on to run thousands of units across residential and commercial portfolios. If you want your work to directly shape how real estate operations run, join us.
Careers
- 01EngineeringSuiteScript & web
- 02ImplementationNetSuite consultants
- 03Customer successProperty operations
- 04ProductDesign & research
What makes working at RIOO different
One vision, many voices. Every RIOOnaut brings their own perspective. Product decisions are made together by engineers, designers and domain experts.
Global reach, local feel. Our team spans continents. Diverse backgrounds and cultures make our thinking broader and our product better.
Grow beyond boundaries. Growth is tied to real milestones, not tenure. As the platform and team expand, so do the opportunities.
Real problems, real users. You'll build for people who manage real homes and businesses, and you'll see the impact.
What kind of problems do people at RIOO work on?
People at RIOO work on the problems property teams hit every day: turning a lease into accurate charges, getting a maintenance request to the right technician, and closing the books across many entities. The work sits where real estate operations meet Oracle NetSuite, so domain understanding matters as much as craft skill.
A single feature often touches several disciplines. A rent escalation, for example, needs a clear screen for the leasing agent, logic that calculates the new amount on the right date, a posting that lands in the correct NetSuite account and period, and a notice that respects local rules. Engineers, designers, implementation consultants and property specialists work on that chain together rather than in hand-offs.
How it works
How we hire
- 01
Apply
to an open role or send a general application.
- 02
Intro conversation
with our team.
- 03
Skills conversation
relevant to the role.
- 04
Meet the team
you'd work with.
- 05
Offer
How it works
How does a typical hiring process at RIOO run?
A typical RIOO hiring process runs over a handful of conversations: an introductory call, a skills conversation tied to the role, and time with the team you would join. Candidates are encouraged to ask about the product, the domain and how decisions get made, because fit runs both ways.
- 01
Read about the product
Skim the platform overview and the why native matters page so you understand what RIOO is.
- 02
Apply with context
A short note on why property technology interests you helps more than a long cover letter.
- 03
Prepare an example
Bring one piece of work you can explain end to end, including what you would change now.
- 04
Ask your questions
Ask about remote collaboration, growth paths and how the team handles a release.
In detail
How remote collaboration works day to day
A remote-first team works when habits are explicit. These are the practices that keep RIOO's distributed team connected.
Overlap hours
Flexible schedules with a window of shared hours for live discussion and pairing.
02
Cross-functional sprints
Engineers, designers and property specialists plan work together around customer problems.
03
Knowledge-sharing sessions
Regular sessions where someone explains a domain topic, a technical change or a customer lesson.
04
Retreats
Periodic in-person time to build trust that video calls cannot.
05
In detail
Benefits
Professional development
industry conferences, learning budgets for certifications and clear paths to senior roles.
Remote-first, flexible hours
we focus on output and collaboration quality, not when you log in.
Global collaboration
clients and colleagues around the world.
Team culture built on collaboration
retreats, knowledge-sharing sessions and cross-functional innovation sprints.
Health and wellness
comprehensive health coverage, mental health support and wellness initiatives.
Ongoing training and industry education
sessions, workshops and industry courses.
Parental leave and family support
generous leave and flexible return-to-work schedules.
Sustainability
remote-first practices and digital-only workflows.
Who thrives here
People who are curious about how property businesses actually work, comfortable in a remote team, clear writers and communicators, and motivated by building things that save real people real time.
In detail
What we look for
Across every role, we value people who:
Learn the domain
You don't need to have managed property, but you'll want to understand leases, ledgers and work orders.
Write clearly
A remote team runs on written communication.
Take ownership
You see problems through, especially the unglamorous ones.
Collaborate across disciplines
Engineers, designers and property specialists decide together.
Care about the end user
whether that's a controller at month-end or a resident at 11pm.
Working remotely, together
Remote-first doesn't mean alone. Regular knowledge-sharing sessions, cross-functional sprints and team retreats keep people connected. Flexible hours let you do your best work when you're at your best, with enough overlap for real collaboration.
Explore by topic
The property domain you will learn
Leases and charges
A lease is more than a document. It drives rent schedules, escalations, deposits, recurring fees and renewal dates. Understanding how a lease clause becomes a recurring charge, and how that charge posts to NetSuite, is the core of most RIOO work.
Ledgers and close
Property finance teams reconcile tenant ledgers, match vendor bills to work orders and close the month by entity. Knowing why a controller cares about periods, subsidiaries and audit trails makes every design and engineering decision better.
Work orders and residents
Maintenance requests, inspections, move-ins and move-outs are where residents feel the platform. These workflows need to be quick on a phone, clear to a technician, and still produce the costs and evidence the back office needs.
Who might NOT enjoy working at RIOO?
RIOO may not suit someone who wants to work only on greenfield technology with no business constraints. Much of the work involves accounting rules, existing customer data and NetSuite platform conventions, and the best solution is often the careful one that keeps a ledger correct rather than the newest technique.
It may also feel uncomfortable for people who prefer detailed direction at every step. A small, remote team relies on people who take ownership, write clearly and ask questions early. If you enjoy learning a domain deeply and seeing your work used by property teams the following week, those constraints become part of the appeal.
Checklist
Before you apply
- Check the role's location note, since some roles are remote within a specific country.
- Look at how RIOO describes itself: property management software built natively on NetSuite.
- Think of one property or finance process you have seen done badly and how software could help.
- Prepare a portfolio, code sample or written example appropriate to the role.
- List the questions you want answered about team, growth and ways of working.
Open roles
In detail
Teams at RIOO
Product and design
shape how property teams experience RIOO, from dashboards to resident portals.
Engineering
build on NetSuite and the services around it, with care for data integrity and performance.
Solutions and implementation
configure RIOO for customers and guide them to go-live.
Customer success
help customers get more from RIOO as their portfolios grow.
Sales and marketing
explain RIOO clearly and honestly to the teams who need it.
Compare
Skills that help in each team
| Team | Skills that help | Domain knowledge you'll build |
|---|---|---|
| Engineering | JavaScript, NetSuite SuiteScript or willingness to learn it, data modelling, testing | Lease records, charge schedules, GL postings |
| Product and design | Research, interaction design, clear writing, prototyping | How managers, accountants and residents actually work |
| Solutions and implementation | NetSuite configuration, data migration, workshop facilitation | Property accounting, entity structures, cut-over planning |
| Customer success | Listening, problem diagnosis, training | Portfolio operations across property types |
| Sales and marketing | Plain-language explanation, discovery, honest positioning | Buyer roles from controller to asset manager |
Talk to a specialist
See careers on your own portfolio.
If you want your work to directly shape how real estate operations run, join us.
Is RIOO remote?
Yes. RIOO is remote-first with flexible hours, so team members work from different countries and keep a window of overlap for live collaboration. Written communication carries most decisions, supported by regular knowledge-sharing sessions, cross-functional sprints and periodic team retreats. Some roles are remote within a particular country, which the role listing states.
Do I need property management experience?
Not for every role. Property management experience helps in solutions, implementation and customer success, but engineers and designers often learn the domain on the job. What matters is curiosity about how leases, ledgers and work orders fit together, because that understanding shapes good decisions in every team at RIOO.
Can I apply if no role fits?
Yes. If no open role matches your skills, you can send a general application explaining what you do and how you could help property teams through RIOO. General applications are kept on file and reviewed when a relevant role opens, so include the kind of work you want to do.
Where is RIOO headquartered?
RIOO's brand pages list Singapore as headquarters, while the team works remotely across several countries and customers operate in the US, Canada, the UK, Australia, Singapore and the UAE. Role listings state where each position can be based, since employment and benefits arrangements differ by country.
Do I need NetSuite experience to join RIOO?
No, not for every role. NetSuite experience helps in engineering and implementation, where SuiteScript, workflows and configuration are daily work, but many people learn it on the job. What matters more is willingness to understand how leases, ledgers and work orders fit together, because that knowledge shapes every product decision.
What does growth look like at RIOO?
Growth at RIOO is tied to milestones and the scope you take on rather than tenure. As the platform and customer base expand, people move into deeper specialisms or broader responsibilities, supported by learning budgets for certifications and industry courses. Your manager agrees development goals with you and reviews them regularly.
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