Property management software for Singapore portfolios, built on NetSuite

Yes. GST on Singapore commercial leases is calculated by NetSuite from the tax code on each RIOO charge, so commercial rent can be standard-rated while residential leasing is exempt. Because RIOO invoices are NetSuite transactions, they flow straight into GST reporting without a separate export or reconciliation.

RIOO supports owner contributions, maintenance and sinking fund tracking, budgets and contractor management on NetSuite records, which covers much of what an MCST's managing agent runs day to day. Managing agents should check the depth against their statutory reporting duties under the Building Maintenance and Strata Management Act before relying on it.

InvoiceNow readiness depends on NetSuite's InvoiceNow support and your chosen access point provider, not on RIOO alone. Because RIOO invoices are standard NetSuite invoices, they can follow the same e-invoicing path as the rest of your NetSuite billing once that path is set up for your Singapore subsidiary.

Yes. With NetSuite OneWorld, a Singapore subsidiary in SGD can act as the regional hub, with entities in Malaysia, Australia or the UAE set up as subsidiaries in their own currencies and tax codes. NetSuite then consolidates everything into the group's reporting currency, with drill-down to each local lease.

RIOO integrates with AsiaPay for Asia-Pacific payment processing, so tenants can pay online and receipts post to their NetSuite ledgers. Which local methods are available, such as PayNow or local cards, depends on your merchant setup with the gateway, so confirm the options for your Singapore entity during implementation.

Yes. NetSuite supports Singapore dollars and other Asian currencies, such as Malaysian ringgit or Hong Kong dollars, as subsidiary base currencies or transaction currencies. RIOO leases, invoices and receipts are created in the property's currency, and NetSuite OneWorld consolidates them into your reporting currency with exchange-rate handling.

RIOO can lease serviced apartments on flexible terms, such as monthly or three-month stays, with rent, services and utilities combined on one invoice. It is built around tenancies rather than nightly hotel bookings, so very short stays sold through booking channels may need hospitality software alongside it.

RIOO does not file GST returns itself. GST is recorded on every RIOO invoice and vendor bill as a NetSuite transaction with its tax code, and your finance team prepares and files returns with IRAS from NetSuite's tax reports, using the same process as the rest of the company's GST reporting.

Yes. A corporate client can be the billed customer in RIOO for one unit or many, with each employee recorded as an occupant. The company receives consolidated invoices and statements across its units, while operations still track occupancy, maintenance and move-ins per apartment, which suits staff and expatriate housing programmes.

RIOO manages the units an owner leases out in a strata development, including tenancies, rent, maintenance requests and owner accounting. Management of the common property itself remains with the MCST and its managing agent's strata system, although RIOO can record maintenance charges paid to the MCST as property expenses.

PayNow availability depends on the payment gateway and merchant setup you choose for your Singapore entity. RIOO integrates with AsiaPay for Asia-Pacific payments, and receipts from supported methods post to tenant ledgers in NetSuite automatically. Confirm PayNow and other local options with RIOO and your gateway during implementation.