Residential Property Management Software on NetSuite

RIOO supports single-family homes, multifamily apartments, townhouses and condominiums, student housing, build-to-rent communities, public and social housing, and manufactured housing communities through RIOO Home. Each type is configured with its own lease structures, charges and workflows, while every property shares one NetSuite ledger and one set of resident records.

Yes. Residents pay rent and fees and submit maintenance requests online through the RIOO tenant portal, from any phone or computer. Payments post to the resident's ledger and the NetSuite general ledger as they arrive, and requests become work orders that residents can track from submission to completion.

Yes. RIOO handles applicant screening through connected background, credit and eviction-check providers, using criteria set per property. Results return to the application, so leasing teams can approve, decline or request a guarantor consistently, and approved applicants move into lease generation without re-entering their details.

Yes. You can run residential and commercial properties together in RIOO, using RIOO Home for residential portfolios and RIOO Professional for commercial ones in the same NetSuite account. Each property keeps its own lease types, charges and workflows, while finance reports and consolidates everything on one ledger. See mixed portfolios.

Yes. RIOO Home can manage several residential property types in one NetSuite account, such as multifamily, student housing and manufactured housing, each configured with its own lease structures, charges and workflows. Finance still sees every property on one ledger, with reports by property type, entity or the whole portfolio.