- Free rentApproved
- Reduced rentLive
- One-off creditsSynced
- ReportingPosted
Rioo Leasing & Sales
From first inquiry to renewal, or to a closed sale
Listings, applications, screening, digital agreements, renewals, move-ins and move-outs, plus a sales pipeline for units you sell. Every step creates the records finance needs, as it happens.
Lead-to-lease pipeline · 30 daysAll properties
- Inquiries248
- Tours112
- Applications61
- Approved44
- Leases signed39
Leasing is where the money starts
Every rent charge, deposit and recurring fee begins with a lease. When leasing runs in a separate tool, the lease has to be re-created in accounting, and that's where errors start: a wrong start date, a missed concession, an escalation nobody entered. In RIOO, the signed lease is the source. Charges, deposits and the rent schedule come directly from it, inside NetSuite.
What is a leasing and sales platform?
A leasing and sales platform manages the path from first enquiry to signed lease or completed sale: lead capture, viewings, applications, screening, offers, signatures, deposits and move-in. RIOO Leasing & Sales runs this path on NetSuite, so the moment a lease is signed, its charges, deposit and rent schedule already exist in the general ledger.
That is the key difference from a standalone leasing tool, where a signed lease still has to be re-keyed or synced into accounting before rent can be billed.
How it works
How does RIOO Leasing & Sales work in RIOO?
RIOO Leasing & Sales in RIOO runs inside Oracle NetSuite. The properties, units, leases, tenants and vendors it uses are native NetSuite records, so each step updates the same data finance reports on. There is no separate system to sync, and every action keeps an audit trail. The steps below show how the work flows.
- 01
Attract
List available units on your site and connected listing services such as Zillow and Trulia.
Listings → - 02
Qualify
Capture inquiries and applications, collect documents and run screening through connected providers.
- 03
Sign
Generate the agreement from your templates and collect e-signatures from every party.
Documents & e-signature → - 04
Bill
Charges, deposits and the rent schedule are created from the lease.
- 05
Move in
Readiness tasks and inspections are completed and recorded.
- 06
Renew or move out
Renewal workflows start on schedule, and move-outs close with an itemized final statement.
How it works
The leasing journey, end to end
Every step updates the same unit, tenant and lease records, and the financial steps create NetSuite transactions.
- 01
- 02
Capture
inquiries become prospects with source tracking.
- 03
Tour and apply
applications and screening.
- 04
- 05
Move in
inspection, deposits and first charges.
- 06
Renew or move out
offers, notices, inspections and deposit settlement.
How it works
How does the leasing journey run in RIOO?
The leasing journey in RIOO follows a fixed sequence from lead to resident, with each stage recorded on the same contact and unit records. Managers can see where every prospect sits, and nothing has to be re-entered when a prospect becomes an applicant and then a resident.
- 01
Capture the lead
From listing sites, the website or walk-ins, assigned to an agent.
- 02
Book the viewing
In person, self-guided or virtual, with reminders.
- 03
Take the application
Online, with documents and fees.
- 04
Screen the applicant
Results from connected screening providers.
- 05
Sign the lease
Electronically, with co-tenants and guarantors.
- 06
Collect move-in funds
Deposit and first rent post to NetSuite.
In detail
How do concessions and specials work in RIOO?
Concessions and specials in RIOO, such as a free month or a reduced first-year rent, are recorded on the lease so they are billed and recognised correctly. The concession appears on the tenant ledger as a credit or adjusted charge, and finance can straight-line it where accounting rules require, without a manual spreadsheet.
Free rent
Months with no rent charge, recorded on the lease schedule.
Reduced rent
A lower rate for a set period, then the standard rent.
One-off credits
Move-in credits applied to the first invoice.
Reporting
Concession cost by property and campaign.
Explore
Fill every unit
Leasing managementUnit specifications, flexible pricing, listings, digital agreements, escalations and leasing analytics.
Tenant acquisition & screeningInquiries, applications, document capture, status tracking and configurable screening criteria.
Property salesLeads, quotes, closing documents and ownership updates for units you sell.Sales, too
For properties sold rather than leased, the sales module tracks inventory, buyers, contracts and milestones on the same platform.
Explore
Keep residents and tenants
How does a signed lease become accounting in NetSuite?
A signed lease becomes accounting in NetSuite automatically. RIOO creates the recurring rent and fee charges from the lease terms, records the deposit as a liability and schedules any concessions, so the first invoice is ready on the start date. Finance does not re-key the lease, and the rent roll matches the ledger from day one.
In detail
Where do leasing teams lose time and revenue?
Leasing teams lose time and revenue in the gaps between steps: slow replies to enquiries, applications waiting for documents, leases waiting for signatures and move-ins waiting for accounting set-up. Each delay adds vacant days, and each manual handoff adds a chance of a wrong rent or a missed deposit.
Slow first response
Enquiries sit unanswered over weekends.
Incomplete applications
Missing documents stall approval.
Re-keyed leases
Rent and dates typed again into accounting.
Renewals left late
Residents give notice before an offer arrives.
Who is RIOO Leasing & Sales NOT for?
RIOO Leasing & Sales is not designed for short-term rental or holiday-let operators who manage nightly bookings through channel managers. It also is not a lead-generation marketplace. It suits long-term residential, student, build-to-rent and commercial operators who want leasing and accounting in NetSuite.
RIOO Leasing & Sales in practice
A prospect inquires about a two-bedroom on Tuesday. By Thursday they've applied through the portal, uploaded income documents and passed screening. The unit they wanted is taken, so the leasing agent transfers the approved application to a similar unit without restarting. They sign on Friday with a co-applicant who's out of state. Before the weekend, the first month's rent, deposit and parking charge are already on their ledger, and finance didn't have to touch it.
What changes
What changes when RIOO Leasing & Sales runs on NetSuite?
When RIOO Leasing & Sales runs on NetSuite through RIOO, operational work and accounting stop being two separate jobs. Transactions post to the general ledger as they happen, reports use the same records as daily work, and controls come from NetSuite roles and approvals. The changes below are the ones teams usually notice first.
- Faster time to leasewith fewer hand-offs.
- Accurate billing from day onebecause charges come from the signed lease.
- Predictable renewalswith workflows that start themselves.
- Clean move-outswith evidence behind every deduction.
Compare
Which leasing metrics should managers watch?
Leasing managers should watch a small set of metrics that show where prospects drop out and how quickly units are filled. RIOO reports them from live lead, application and lease records, by property, agent and channel, so marketing spend and staff time can be directed where they convert best.
| Metric | What it shows |
|---|---|
| Time to first contact | How fast prospects get a first reply |
| Lead-to-viewing rate | Quality of leads and follow-up |
| Viewing-to-application rate | Appeal of the unit and the visit |
| Application approval time | Speed of screening and decisions |
| Days vacant | Time between tenancies |
| Renewal rate | Share of residents who stay |
Talk to a specialist
See RIOO Leasing & Sales on your own portfolio.
Every step creates the records finance needs, as it happens.
Every page
All of RIOO Leasing & Sales, one page each.
Can RIOO manage both rental and sales inquiries?
Yes. Rental and sales enquiries can be managed in one pipeline, so agents work from one list of prospects and managers see total demand across a property. Each enquiry keeps its type, source and history, and reports can show rental and sales performance together or separately by property and agent.
Does RIOO run tenant screening itself?
No. RIOO connects to established background and credit screening providers rather than running checks itself, and shows the results on the application. This keeps screening with specialist, regulated providers while giving agents one place to review results and decide. Confirmnamed screening providers
Do leases support multiple signers?
Yes. Co-tenants, guarantors and managers can sign within one coordinated e-signature workflow, in the order you set. Each signer receives their own secure link, the leasing team can see who has signed, and the lease activates only when every required signature is complete, so billing never starts early.
Does a signed lease create the accounting automatically?
Yes. When a lease is signed, RIOO creates the rent schedule, recurring charges, concessions and deposit from the lease terms and posts them to NetSuite. Finance does not re-key anything, the first invoice is ready on the start date and the rent roll agrees with the general ledger.
Can prospects apply and pay fees online?
Yes. Prospects can complete an application online, upload identity and income documents and pay any application or holding fees where local law allows. The application links to the unit and the lead record, so agents see everything in one place and can approve or follow up without chasing emails.
How are renewals handled?
RIOO prompts renewal offers ahead of lease expiry, using the current rent and your pricing rules to suggest new terms. Residents can accept and sign online, and the renewal updates the same tenancy record and its charges in NetSuite, so there is no new lease set-up or gap in billing.
Can leasing teams see unit availability in real time?
Yes. Unit availability comes from live lease and notice records, so agents see which units are vacant, on notice or reserved at the moment they speak to a prospect. This avoids promising a unit that has just been leased and helps teams pre-lease units before the current resident moves out.
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