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Optimize Manufactured Housing Community Management for Growth and Efficiency
Step into the world of RIOO, where manufactured housing communities are not just managed — they are optimized. Nine capabilities that give operators back their time, their margin and a clear view of every homesite.
Lot rent, home rent, pass-throughs, user fees and special assessments each carry their own line, so what a resident pays for the home and what they pay for the lot stay separate.
Every park-owned home carries its cost, depreciation, book value and disposal, so you know the rental portfolio's book position at any point in the year, not only at year end.
Title number, issuing state, transfer history, lienholder and release documents sit on the home and move with it through every ownership change, so a sale never stalls on missing paperwork.
Submetered, RUBS, flat fee or included in lot rent, reconciled against the master-meter invoice — so recovery rate is a number you read by community and by month, not one you estimate.
Photo evidence, timestamps and a repeatable enforcement ladder on every homesite violation — because consistency is what makes enforcement defensible, and what fair housing turns on.
Lot rent increase notice periods, prospectus delivery where your state requires one, and abandonment sequences configured as workflows — so an increase applies on its effective date with proof of service already on file.
Infill runs as a pipeline — sourcing, transport, setting and installation, utility connection and lease signing tracked through to move-in, with days-to-fill reported by community.
Net operating income calculated per occupied homesite, with lot rent split from park-owned home revenue — because buyers and lenders value the two differently, and the split is built from source data rather than assembled each month.
Balances, payments, service requests and community notices in a resident portal built for the phone, with walk-in and cash options for residents who prefer them.
Manage Manufactured Housing Communities with Powerful, Purpose-Built Features
Discover a platform designed for land-lease communities. From the lot rent roll through to audited financials, six capability areas work together to simplify operations, protect margin and keep every community compliant.
Every home carries its manufacturer, configuration and specifications, along with who owns it — the community or the resident. Every homesite carries its availability, status and history. Home detail and homesite detail stay distinguishable rather than flattened into one line, and you read one community or the whole portfolio from the same records.
Bill lot rent across mixed leasing scenarios from one rent roll — a tenant-owned home on a leased homesite, a park-owned home, a combined arrangement. Lease renewal alerts, rent schedules and contract management keep every lot lease in one place, and late fees, reminders and secure online payment run on their own, so follow-up never depends on who is on shift.
Manufactured housing runs lease and sale agreements side by side, including combined options, and RIOO tracks both against the home. Ownership changes are recorded with the financial history intact, and third-party lenders and financing partners get their own role-based access, so they see what they need without a document request. Real-time pricing and valuation insights back every lease-or-sell decision.
No two communities meter the same way. Bill submetered consumption lot by lot, or allocate from a shared community meter — billing is configurable to the setup you actually have. Consumption is tracked in real time rather than reconstructed at month end, so utility usage is something you watch rather than something you reconcile.
Residents raise service requests through their own portal. Maintenance schedules build from home and homesite condition reports rather than a fixed calendar, work orders are tracked from open to closed, and vendors are assigned and followed through, so a repair on lot 47 does not rest on a phone call.
Occupancy and homesite status reported community by community, with performance reporting across financials, resident activity and maintenance history on dashboards that move as the data does. Inspections, certifications and safety requirements are tracked alongside, so compliance and performance come from the same place.
Thoughts about RIOO
"Manufactured housing operators taught us their business — that the lot and the home standing on it each have their own record, their own value and their own story. RIOO is built that way on purpose. The lot lease, the home and the ledger stay together, so the numbers your community managers work in and the numbers in your financial statements are the same numbers."
Ron Alexandra
Operation Team RIOO
