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Property Management in Queensland: The 2026 Compliance Guide

Property Management in Queensland: The 2026 Compliance Guide

Queensland's rental reforms began in 2021 and have arrived in stages ever since, most recently through the Residential Tenancies and Rooming Accommodation and Other Legislation Amendment Act 2024 and the Residential Tenancies and Rooming Accommodation Regulation 2025.

Two features set Queensland apart from New South Wales and Victoria, and both catch out operators who assume the states have converged:

  1. The first is that the 12-month rent increase clock follows the property rather than the tenancy. Change the tenant, change the agent, change the owner: the clock keeps running.

  2. The second is that Queensland has not closed the end-of-fixed-term route. Where NSW and Victoria removed the ability to end a tenancy at the expiry of a fixed term, Queensland retains it as an approved ground, with two months' notice.

Add a trust account audit schedule calculated from the month your licence was first issued rather than a common calendar deadline, and you have three requirements that no interstate template will handle correctly.

This guide covers the position as at August 2026.

Key Queensland Compliance Deadlines

Obligation

Deadline

Runs from

Lodge bond with the RTA

10 days

Receipt of the bond

Provide evidence supporting a bond claim

14 days

Making the claim

Apply to QCAT after failed RTA conciliation

7 days

Notice of Unresolved Dispute

Respond to a pet request

14 days

Request received

Rent increase notice

2 months

Date of service

Rent increase frequency

Once per 12 months

Last increase, per property

Provide written proof of last rent increase

14 days

Tenant's request

Return entry condition report (tenant)

7 days

Receiving it

Apply to QCAT for a termination order

2 weeks

Handover date on the notice

Appoint an auditor after opening a trust account

1 month

Opening the account

Notify OFT of the auditor appointment

1 month

The appointment

Lodge trust account audit report

4 months

End of your audit month

1. The Reform Timeline

Queensland's reforms have landed in tranches since 2021, and which tranche applies to a given tenancy still matters. Agreements entered into before 1 September 2025 remain valid, but new agreements must use the current forms, and using a superseded form is among the most common and most expensive errors in the state.

Date

What changed

1 October 2022

Approved reasons required to end periodic tenancies; the pet request framework and repair order changes commence

1 July 2023

Rent increase frequency limited to once a year for all tenancies

1 September 2023

Minimum housing standards commence for new tenancies

6 June 2024

The annual rent increase limit becomes attached to the property rather than the tenancy; rent bidding is banned

1 September 2024

Minimum housing standards extend to all tenancies

30 September 2024

Maximum bond capped at 4 weeks' rent for general tenancies; bond claim evidence must be given to the renter within 14 days

1 September 2025

The Residential Tenancies and Rooming Accommodation Regulation 2025 commences; Forms 18a, 18b and R18 updated; goods-left-behind thresholds raised to $250 and $900; water billing timeframes aligned to four weeks

1 September 2026

The 2009 Regulation's prescribed house rules cease to apply at the end of 31 August 2026. From 1 September, the prescribed house rules under the 2025 Regulation apply

If you manage rooming accommodation, that last row is a matter of days rather than months. The 2009 Regulation's prescribed house rules stop applying at the end of 31 August 2026, so anything carried over needs checking against the 2025 requirements now.

2. Licensing and Trust Accounts

Real estate agents and resident letting agents are licensed under the Property Occupations Act 2014, administered by the Office of Fair Trading. Anyone holding trust money operates under the Agents Financial Administration Act 2014 and must have those accounts audited annually. Property owners themselves register nowhere, though they carry extensive duties under the Residential Tenancies and Rooming Accommodation Act 2008.

The audit month is where Queensland diverges most sharply from the other states, and it is easy to get wrong because there is no shared industry deadline to work backwards from.

Your audit period is a 12-month period ending on the last day of your audit month. For most licensees, the audit month is the eighth month after the month in which the licence was first issued. The chief executive can specify a different month by written notice. The report is due within four months after that audit month ends.

The Act's own example: a licence first issued in January has an audit month of September. A March licence gives November, with the report due within four months of 30 November. Two agencies on the same street can be working to entirely different dates.

Requirement

Detail

Appoint an auditor

Within 1 month of opening a trust account

Notify the OFT

Within 1 month of the appointment, with evidence the auditor accepted

Auditor qualification

Registered company auditor, or member of CPA Australia, CA ANZ or the Institute of Public Accountants

Unannounced examinations

Two where the agent held the licence for the whole audit period; one where they held it for more than six months but less than the whole period

Serious irregularities

The auditor must report them to the OFT immediately, not wait for the annual report

Unused account

A statutory declaration may be lodged instead, but only if the account was not operated at all during the entire period

Ceasing to trade

Final audit due within 2 months

Extensions

Must be applied for in writing before the report is due

You can confirm your audit month and lodgement date with the Office of Fair Trading. Note that the agent stays responsible for lodgement even where the auditor submits it.

The unannounced examinations are the part agencies underestimate. Two of them across a full audit period, one where the licence was held for more than six months but not the whole period, and no warning in either case. Reconciliations that get tidied up at month end will not survive that, which is why reconciliation-grade reporting on client money has to be a continuous state rather than a monthly catch-up.

3. Agreements and Documents

Document

Requirement

General tenancy agreement (Form 18a)

Prescribed form; must state the date of the last rent increase

Rooming accommodation agreement (Form R18)

Prescribed form

Rental application (Form 22)

Standardised form for general tenancy and moveable dwelling applications, subject to statutory exemptions

Rooming accommodation application (Form R22)

Prescribed form for rooming accommodation

Entry condition report (Form 1a)

Given at the start; the tenant has 7 days to complete and return it

Exit condition report (Form 14a)

Completed at the end of the tenancy

Two things about that table repay attention.

The last rent increase date now lives in the agreement. Because the 12-month clock attaches to the property, that date has to travel into every new agreement rather than starting fresh. Tenants can also ask for written proof of the last increase at any point, and you have 14 days to provide it. Failing to do so is an offence.

There are exceptions: exempt lessors as defined in the Act, and properties being let for the first time, where the date of first letting is the reference point. Transitional exceptions also apply to certain properties purchased between 6 June 2023 and 6 June 2025 where the new owner or manager genuinely does not have the previous increase details.

Application forms are standardised, but not rigid. Covered general tenancy and moveable dwelling applications use the standardised Form 22, subject to statutory exemptions, and rooming accommodation uses Form R22. An agency can use its own version instead, provided it complies with the Act and Regulation.

What you cannot do is ask about a prospective tenant's bond history or previous legal actions. The RTA is actively monitoring third-party application platforms whose forms fall short, and if you take applications through a portal, the compliance failure lands on you rather than the platform. Worth checking what yours actually collects.

4. Bonds

Rule

Position

Maximum bond, general tenancies

4 weeks' rent, regardless of the weekly rent amount

Maximum bond, moveable dwellings

2 weeks' rent, or 3 weeks where electricity is provided

Pet bond

Not permitted in Queensland

Who holds it

Residential Tenancies Authority

Lodgement

Within 10 days of receipt

Claims

Lodged with the RTA first, not directly with QCAT

Evidence for a claim

Must be given to the tenant within 14 days after making the claim

Failure to provide evidence

An offence

Disputes

RTA conciliation, then QCAT

Deadline to escalate

7 days from the Notice of Unresolved Dispute to apply to QCAT

Three points diverge from other states. The four-week cap has applied to all general tenancies since 30 September 2024 with no exception for expensive properties, and the total of every amount taken, whatever it is called, has to fit inside it. There is no pet bond of any kind. And a tenant keeping a pet cannot be charged anything extra.

The seven-day QCAT window after failed conciliation is the shortest clock in this guide, and its consequence is quiet. If the person who lodged the dispute does not apply to QCAT in time and notify the RTA, the RTA simply refunds the bond as directed by whoever first lodged the refund request.

5. Rent Increases

Start with the rule that causes the most trouble in Queensland, because everything else in this section follows from it: the 12-month period attaches to the property, not the tenancy. It applies even where the last increase involved a different tenant, was handled by a different agent, or was made by a previous owner.

Increase the rent in January 2026, the tenant leaves in April, a new tenant moves in during May. The rent cannot rise again until January 2027. Signing a fresh agreement restarts nothing.

Rule

Position

Frequency

Once every 12 months

What the clock attaches to

The property, not the tenancy, since 6 June 2024

Minimum notice, general tenancies

2 months in writing

Minimum notice, rooming accommodation

4 weeks in writing

Date of last increase

Must be stated in the tenancy agreement

Written proof on request

Within 14 days; failing to provide it is an offence

Exception

A managing party may apply to QCAT for permission to increase within 12 months on grounds of undue hardship

Rent bidding

Banned in all forms since 6 June 2024

Rent in advance

Maximum 2 weeks for periodic agreements, 1 month for fixed term

Two consequences follow for anyone running a rent roll. Initial rent on a re-let is locked for the balance of the 12 months, so it needs setting with that in mind rather than as an opening position. And increase history has to survive tenant turnover, agent transfer and ownership change in your records. That is exactly why the legislation now puts the date in the agreement itself: the paperwork carries what the database might lose.

Notice can be served before the 12-month period ends, provided the increase takes effect afterwards.

6. Ending a Tenancy

A periodic tenancy has needed an approved reason since 1 October 2022. Notice goes on a Notice to Leave (Form 12), and the period depends entirely on the ground relied on.

Ground

Minimum notice

Non-liveability

The day it is given

Unremedied breach — rent arrears

7 days

Non-compliance with a QCAT order

7 days

Unremedied breach general

14 days

End of a fixed term agreement

2 months (not available for periodic agreements)

Sale contract

2 months

Owner occupation

2 months

Significant repairs or renovations

2 months

Compulsory acquisition

2 months

Moveable dwellings run on different, shorter periods, so check the current schedule on the RTA's Form 12 page before serving.

Four things then shape how that plays out.

The end-of-fixed-term ground survives in Queensland where it does not in NSW or Victoria. An owner can decline to continue a tenancy at the end of a fixed term with two months' notice, which means interstate guidance will confidently tell your clients they have no option when in fact they do.

Notice can be given as late as one day before the term ends, but the two-month minimum still applies, so the tenant may stay well past the lease end date. A fixed term ending 14 November with notice served on 13 November gives the tenant until at least 13 January.

Some grounds cannot cut a fixed term short at all. Sale contract and owner occupation are among them: the tenancy finishes on the agreement end date or the notice end date, whichever falls later.

And if the tenant does not leave by the handover date, you have two weeks to apply to QCAT for a termination order. Where QCAT makes that order on the lessor's application, it also issues a warrant of possession. The lessor cannot recover possession outside the process the Act authorises.

7. Pets

A tenant asks in writing to keep a pet. The owner responds in writing within 14 days, or consent is implied.

Action within 14 days

Outcome

Written consent

Pet approved, subject to any reasonable conditions

Written refusal on a prescribed ground

Valid refusal

No written response

Consent is implied

Refusal is only available on identified reasonable grounds, such as the pet breaching a law or by-law. Conditions on a consent must be reasonable, and requiring the pet to be kept outside can qualify.

What cannot be a condition: a rent increase, or a pet bond. Neither is reasonable, and approving a pet on that basis is not approval on terms Queensland recognises.

8. Repairs and Minimum Housing Standards

Minimum housing standards now cover every tenancy: weatherproofing, structural soundness, working locks, functioning plumbing and drainage, privacy coverings on windows, safe fixtures and fittings. They arrived in stages, applying to new tenancies from 1 September 2023 and to all tenancies from 1 September 2024.

For emergency repairs, if the appropriate emergency repair contact cannot be reached within a reasonable timeframe, either the tenant or the property manager can arrange the work up to a maximum value of four weeks' rent. That ceiling is considerably higher than the fixed dollar limits in New South Wales and Victoria, and unlike them it moves whenever the rent moves.

Which is the awkward bit operationally. Because the limit is a multiple rather than a number, authorisation thresholds cannot be hard-coded per property, and repair history, invoices and authorisations need to sit in a structured work order and documentation workflow that can show what was authorised, at what limit, and when.

9. What It Costs to Get Wrong

Failure

Consequence

Rent increase inside 12 months of the last one, even by a week

Notice invalid; tenant can seek a review through the RTA

Not providing written proof of the last increase within 14 days

An offence

Using a superseded form

Notice may be defective, restarting the process

Using a non-compliant application form

RTA investigation; offence provisions apply

Bond claim without supporting evidence within 14 days

An offence

Charging more than the maximum bond

An offence under the Act

Missing the 7-day QCAT deadline after failed conciliation

RTA refunds the bond as directed by the person who first lodged the refund request

Not responding to a pet request in 14 days

Consent implied

Attaching a rent rise or pet bond as a pet condition

Not a reasonable condition

Ending a tenancy without an approved ground

Notice ineffective

Missing the 2-week QCAT window after handover date

Termination order application out of time

Prescribed house rules not meeting the 2025 Regulation from 1 September 2026

Prescribed rules need updating to meet the new requirements

Late trust account audit lodgement

OFT enforcement, including fines and licence action

10. Building It Into a System

Four Queensland triggers behave unlike their interstate equivalents, and each one breaks a different assumption.

The rent increase clock belongs to the property, not the tenancy, the agreement or the tenant. Store increase history against a tenancy record that closes when the tenant leaves and you have lost the evidence that the next notice was valid, along with the agreement field the Act now requires you to populate.

The trust audit schedule comes from your licence issue month. No shared industry deadline, no entry in any generic compliance calendar, and nothing to prompt you. It has to go in per entity, by hand.

Two deadlines can easily collide with tenancy close-out. Supporting evidence for a bond claim or dispute is due within 14 days, and a party taking a failed RTA conciliation to QCAT has seven days from the Notice of Unresolved Dispute. Both fall precisely when attention has moved on.

Emergency repair authority is a multiple rather than a number, so four weeks' rent shifts every time the rent does.

Underneath all four sits the same pattern: Queensland hangs its obligations on the property and the licence, while most property management systems are built around the tenancy. That mismatch is where the data goes missing.

Conclusion

Queensland reformed earlier than New South Wales and Victoria and stopped somewhere different. Periodic tenancies need an approved reason to end, but the end-of-fixed-term route survives. Rent increases are annual, though the clock belongs to the property and the date now has to appear in the agreement. Bond claims go to the RTA first and need evidence within 14 days. Trust accounts are audited every year, on a schedule calculated from a licence issue month rather than a calendar.

That is not a heavier compliance load than the southern states. It is a differently shaped one, which is the more dangerous problem, because a process imported from NSW or Victoria will appear to work right up until a notice is ruled invalid or an audit lands late.

Queensland is one of eight Australian jurisdictions, and its rules are its own.

Frequently Asked Questions

1. Can a landlord end a tenancy at the end of a fixed term in Queensland?
Yes. Unlike New South Wales and Victoria, the end of a fixed term agreement remains an approved ground in Queensland, requiring at least two months' notice on a Notice to Leave (Form 12). It is not available for periodic agreements.

2. How often can rent be increased in Queensland?
Once every 12 months, with at least two months' written notice for general tenancies. Since 6 June 2024 the 12-month period attaches to the property, so it applies even where the last increase involved a different tenant, a different agent or a previous owner.

3. Does the tenancy agreement have to show the last rent increase date?
Yes. The date must be included in the tenancy agreement, and a tenant can request written proof at any time during the tenancy. You must provide it within 14 days, and failing to do so is an offence. Exceptions apply for exempt lessors, first-time lettings, and certain properties purchased between 6 June 2023 and 6 June 2025.

4. What is the maximum bond in Queensland?
Four weeks' rent for general tenancies, regardless of the weekly rent, since 30 September 2024. Moveable dwellings are capped at two weeks, or three weeks where electricity is provided. There is no pet bond.

5. How long do I have to provide evidence for a bond claim?
Fourteen days after making the claim, unless you cannot contact the tenant after reasonable efforts. Evidence can include receipts, repair quotes or records of unpaid rent. Failing to provide it is an offence.

Important Notice

This article applies to Queensland only. Residential tenancy law in Australia is state and territory legislation, and the position differs in New South Wales, Victoria, Western Australia, South Australia, Tasmania, the ACT and the Northern Territory. Guidance written for another state does not apply in Queensland.

Information was checked against the Residential Tenancies Authority, the Queensland Department of Housing and Public Works, the Queensland Office of Fair Trading, the Residential Tenancies and Rooming Accommodation Act 2008, the Residential Tenancies and Rooming Accommodation Regulation 2025, the Property Occupations Act 2014 and the Agents Financial Administration Act 2014, available as at 26 August 2026. Queensland's reforms have arrived in stages since 2021 and forms are periodically superseded, so always check you are using the current RTA form. Prescribed house rule requirements change on 1 September 2026. Audit months may be varied by written notice from the chief executive. Notice periods differ between general tenancies, long-term moveable dwellings and short-term moveable dwellings, and only general tenancy periods are reproduced here. Penalties, fees and prescribed forms may change.

Always check the current position with the RTA before serving a Notice to Leave or a rent increase notice, and with the Office of Fair Trading before lodging a trust account audit.

This content is general information only and does not constitute legal, financial or accounting advice. RIOO is not a law firm. Termination proceedings and trust account breaches carry significant legal and financial consequences. Consult an Australian legal practitioner qualified in Queensland before acting.