Recoveries from the GL
Expense pools built from NetSuite lines by property.
Compare · Switching From Mri Software
Switching from MRI Software to RIOO on NetSuite
Switching from MRI Commercial Management, MRI Residential Management or other MRI products to RIOO means moving property operations onto your NetSuite account: units, leases, tenants, balances and deposits become NetSuite records, and the separate MRI Software ledger is retired. This guide explains when the move makes sense, what migrates, and a phased plan that keeps rent collection uninterrupted.
Switching from MRI
- ExportLeases, recoveries, ledgers
- MapCAM pools & charges
- LoadOpening balances
- ReconcileTrial balance tie-out
- Cut overGo live
Use cases
Why move from MRI Software to RIOO on NetSuite?
Moving from MRI to RIOO brings commercial and residential property accounting into the NetSuite ledger corporate finance already uses. Leases, recovery pools, straight-line balances and deposits become NetSuite records, true-ups post as NetSuite invoices, and the MRI ledger and its integrations to NetSuite are retired after a phased, tied-out cutover.
Lease accounting
Straight-line schedules tied out by lease at migration.
Funds and regions
OneWorld subsidiaries, intercompany and multi-currency.
Controls
One set of roles, approvals and system notes.
Reporting
SuiteAnalytics for NOI, expiries and recoveries.
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How does a NetSuite-native model replace an older commercial property stack?
An older commercial property stack often joins a property ledger, specialist modules and an ERP with integrations, so lease abstracts, recoveries and investor reports draw on several databases. A NetSuite-native model holds leases, recoveries and accounting in one cloud data model, posting as transactions happen and consolidating entities and currencies in OneWorld.
| Area | Older commercial stack | Modern stack: RIOO |
|---|---|---|
| Lease data | Abstracted in one system, billed through another | One lease record that bills and posts |
| Recovery reconciliation | Expense groups mirrored between systems | Pools from NetSuite GL lines |
| Year-end true-ups | Calculated, then summarised to the ERP | Posted as NetSuite invoices |
| Integrations | Several to maintain | Retired for core records |
Checklist
What do you gain by moving off MRI?
Moving off MRI gives commercial teams one record from lease abstract to group results. Recovery estimates bill monthly from the same ledger used for year-end reconciliations, lease administrators and finance work from the same critical dates, and property and corporate books close together in NetSuite, without a mapping step in between.
- Year-end recoveries reconciled on the ledger that billed them
- Critical dates and options visible to finance and operations
- Investor reporting tied to transactions
- Fewer integrations to maintain
- One audit trail across entities
When does switching from MRI Software make sense?
Switching from MRI Software makes sense when one ledger is worth the change: corporate finance runs on NetSuite while property accounting stays in MRI, you maintain integrations between the two, or you are consolidating acquired platforms. If you're not planning to run finance on NetSuite, start with a short fit call.
In detail
What data moves from MRI Software to RIOO?
The data that moves from MRI Software to RIOO is the property structure, tenants and active leases with clauses and dates, recurring charges and rent steps, open balances and deposits, recovery setups, straight-line balances, open work orders, vendors and recent history, each tied to MRI control totals.
Source data usually comes from MRI reports and data exports (lease and unit data, recurring charges, recovery setups, tenant ledgers, aged receivables, deposits, GL by entity). ConfirmRIOO migration tooling and services scope
Property structure
Properties, buildings, units, rooms and amenities, mapped to RIOO's hierarchy and to NetSuite subsidiaries, locations or segments.
People
Tenants and occupants become NetSuite customers and contacts; vendors are matched to existing NetSuite vendors to avoid duplicates.
Leases and charges
Active leases with terms, rent schedules, escalations, recurring charges and, for commercial, recovery setups.
Balances
Open tenant balances by charge, prepayments and credits, loaded as opening transactions that tie to MRI Software's aged receivables.
Deposits
Security deposits held, with dates and any interest, loaded to the right liability accounts.
Open work
Open service requests, work orders and purchase orders, so nothing in progress is lost.
History
Recent transaction history for context; older history archived as read-only exports for reference and audit.
How it works
What is the step-by-step plan?
The step-by-step plan is discovery of MRI modules, reports and integrations; data mapping to RIOO records; trial loads in a NetSuite sandbox; tie-outs against MRI control totals; a parallel billing cycle; tenant communications; then the final load, cutover and archive of MRI history.
- 01
Discovery
Inventory MRI Software modules, reports, integrations and MRI products and partner integrations such as lease administration, investment modelling or region-specific modules; agree what replaces each.
- 02
Design
Map entities, properties, charge codes, accounts and roles to NetSuite and RIOO; decide the migration cut-off date.
- 03
Clean
Fix duplicates, closed leases still marked active, unapplied cash and orphan charges in MRI Software before export.
- 04
Trial load
Load a full extract into a NetSuite sandbox and tie rent roll, receivables and deposits to MRI Software control totals.
- 05
Parallel cycle
Run one billing and collection cycle in both systems and compare invoices, receipts and balances.
- 06
Cutover
Freeze MRI Software at month-end, load final balances, switch payment flows and tenant portal access, and communicate to residents and tenants.
- 07
Stabilise
Close the first month in NetSuite, review exceptions, then archive MRI Software data and end the licence.
What are the MRI Software-specific watch-outs?
The MRI Software-specific watch-outs are recovery pools, expense groups and lease clauses built over many years. Document each recovery method before mapping it to RIOO, test the first annual reconciliation in a sandbox, and check that straight-line balances tie out by lease.
Also plan tenant communications early: new portal logins, autopay re-enrolment where payment tokens cannot move between gateways, and updated remittance details. Payment tokens held by one processor usually cannot be transferred, so expect some residents to re-enter payment details. Confirm
What does a cutover checklist include?
A cutover checklist includes a final extract, rent roll and receivables tie-outs, deposits and prepaid rent reconciled, straight-line balances loaded, open work orders moved, autopay re-enrolment, tenant remittance notices and archive access. The table lists each check, owner and tie-out.
How long does a switch from MRI take?
A switch from MRI usually runs in phases, and its length depends on the number of buildings and leases, the quality of lease abstracts, the number of entities and whether recoveries move mid-year. Commercial owners often start with a portfolio that has clean data and a simple recovery structure.
Phasing by region, fund or asset class reduces risk, and templates from the first wave are reused for the rest. We agree a plan with dates after discovery, not before. Confirmtypical durations by portfolio size
What does life look like after the switch?
Property managers work in RIOO on NetSuite records. Accounting no longer imports or reconciles a MRI Software trial balance. Controllers close from one ledger with drill-down to leases and work orders. Reporting runs on SuiteAnalytics. On riooapp.com RIOO reports $15M+ in annual recurring charges run by fully automated accounting, the kind of work that moves off spreadsheets after a switch.
Lease administrators work critical dates and options in RIOO, property managers handle tenant requests and statements, and finance closes property and corporate books together in NetSuite. Recovery estimates bill monthly from the same ledger used for year-end reconciliations, so true-ups are easier to explain to tenants.
Further reading: Migrating from MRI Software: what to expect and how to migrate to NetSuite for real estate.
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How do you get data out of MRI?
You get data out of MRI through standard reports, report-writer exports or database extracts, depending on whether your deployment is hosted or on-premises. Commercial portfolios should plan carefully for lease abstract and recovery data, which is often spread across several setups. ConfirmMRI extract options wording
| Data set | Typical source | Lands in RIOO as |
|---|---|---|
| Buildings and suites | Property and suite setups | Property and unit records |
| Leases and abstracts | Lease and clause data | RIOO leases with key dates |
| Recurring charges | Charge schedules | Billing schedules |
| Recovery setups | Expense pools and lease recovery terms | Recovery pools and rules |
| Open balances | Aged receivables | Open invoices |
| Straight-line | Straight-line schedules | Deferred rent balances |
Use cases
Which commercial lease terms need the most care?
The commercial lease terms that need the most care are recovery terms such as caps, base years, gross-up and exclusions, rent steps and reviews, renewal and break options, percentage rent, straight-line balances and letters of credit, because errors there affect billing and reconciliation.
Recovery terms
Caps, base years, gross-up and exclusions per lease.
Options
Renewal, expansion and break options with notice dates.
Escalations
Fixed steps and index-linked reviews.
Percentage rent
Breakpoints and sales reporting frequency.
Security
Deposits, letters of credit and guarantees.
Critical dates
Expiries, rent reviews and notice deadlines.
How do you sequence properties with specialist programmes?
Sequence them last. If some properties depend on MRI modules for programmes RIOO does not cover, or a year-end reconciliation is about to run, move those properties at the next clean break. A phased move by portfolio or region is common for commercial owners.
How do you time a commercial switch?
The cleanest time is after year-end reconciliations are issued, so the new year's recoveries start fresh in RIOO. If you must switch mid-year, migrate year-to-date expenses by pool and estimates billed per tenant so the reconciliation runs completely in RIOO.
How it works
Cutover sequence
- 01
Finalise lease abstracts and recovery setups for migration.
- 02
Load buildings, suites, tenants and leases.
- 03
Load straight-line and deferred rent balances by lease.
- 04
Load open receivables, deposits and recovery year-to-date figures.
- 05
Validate a sample of leases against signed documents.
- 06
Bill the first period in RIOO and compare with MRI.
Checklist
Post-switch checklist
- Critical dates and options reviewed by lease administrators.
- Recovery estimates for the current year confirmed.
- Tenants informed of new statement and portal arrangements.
- MRI-to-ERP integrations retired.
Fit
Who is RIOO for, and who is it not for?
RIOO is a property management system built natively on Oracle NetSuite, so the best fit depends mostly on your finance system and the shape of your portfolio. It suits professional operators who want leasing, operations and accounting in one NetSuite ledger, and it is not designed for teams without NetSuite or for very small landlords.
RIOO is a strong fit if
- You run Oracle NetSuite, or are moving to it, as your finance system. RIOO runs inside NetSuite.
- You manage residential, commercial or mixed portfolios across several entities or currencies.
- Finance wants property activity on the general ledger as it happens, with no imports or sync jobs.
RIOO is probably not the right fit if
- You do not use NetSuite and do not plan to. RIOO runs inside a NetSuite account.
- You are an individual landlord or a very small portfolio looking for a low-cost, self-serve app with no ERP. Confirmthreshold
- You need short-term or vacation-rental channel management. Confirmshort-term rental scope
- You are looking for equipment or asset-rental software. RIOO manages real estate, not equipment rentals.
Talk to a specialist
See switching from MRI Software on your own portfolio.
This guide explains when the move makes sense, what migrates, and a phased plan that keeps rent collection uninterrupted.
What data can be migrated from MRI Software to RIOO?
Property structure, units, tenants, active leases, recurring charges, open balances, deposits, open work orders and recent history can be migrated from MRI Software to RIOO. Older history is usually archived as read-only exports, and every load is tied to MRI Software control totals before cutover.
Do we need to keep MRI Software after switching?
Usually only for a short overlap and read-only access to history. Once the first months close cleanly in NetSuite and archived reports are verified, most teams stop using MRI Software. Check your MRI contract's notice period early, so the end date lines up with your cutover plan.
Will residents and tenants notice the switch from MRI Software?
Residents and tenants will see a new portal and may need to re-enrol in autopay, because stored payment details rarely transfer between processors. Clear notices a few weeks ahead, with dates, instructions and new remittance details for commercial tenants, keep collections steady.
Can we migrate from MRI Software in phases?
Yes. Moving one entity, region or asset class at a time is common, with MRI Software and RIOO running side by side during the transition. Each wave follows the same load, tie-out and parallel-run steps, and lessons from the first wave shorten later ones.
Who does the migration work when leaving MRI Software?
RIOO and your implementation team handle data mapping, trial loads and tie-outs, while your team provides MRI exports, cleans data and signs off control totals for each data set. Responsibilities for each step are agreed in the project plan before work starts. Confirmservices model
Can lease clause data be migrated?
Yes. Key clauses and dates, such as renewal and break options, rent reviews, recovery terms and critical dates, are migrated to RIOO lease records so reminders and billing work from day one. Full lease abstracts and signed documents can be attached to each lease. Confirmclause data model
Do straight-line balances carry over?
Yes. Deferred rent and straight-line receivable balances are loaded by lease at cutover, so straight-line accounting continues in RIOO from where MRI left off. The remaining schedule is recalculated from the lease terms and tied out to the balance sheet before go-live.
What happens to letters of credit?
Letters of credit are recorded on the RIOO lease with the issuing bank, amount and expiry date, so they can be tracked alongside other security. Reminders can be set before expiry, so the team requests a renewal or replacement before the security lapses.
Will tenants notice the change?
Commercial tenants will receive invoices and statements from the new system, which may look different and come from a new address. Tell their accounts payable teams about any change to remittance details in advance, so payments keep arriving on time and are applied to the right lease.
Can we migrate in phases?
Yes. Moving one fund, region or asset class at a time is common when leaving MRI Software, keeping both systems running only for the transition period. Each phase follows the same extract, load, tie-out and parallel-run steps, so risk stays contained.
Related
Related to switching from MRI Software
