Landlord compliance software for UK certificates and HMO licensing

In England, landlords generally need an annual gas safety record, an EICR at least every five years, a valid EPC, working smoke and carbon monoxide alarms, completed Right to Rent checks and any applicable HMO or selective licence. Wales and Scotland differ.

Yes. Each gas safety certificate in RIOO has an expiry date and reminders at intervals you choose, such as 60 and 30 days before. The renewal can be issued as a work order to a Gas Safe registered contractor, and the new certificate is attached to the property when the job closes.

Yes. RIOO records each HMO licence's number, issuing council, conditions, permitted occupancy and expiry date on the property. Current occupancy can be compared with active tenancies, so managers can see when a house nears its licensed limit, and renewal tasks are raised well before the licence expires.

Contractors provide EICR reports with their completed work orders, and staff attach them to the property record with the inspection date and next due date. Whether contractors can upload reports directly through a portal depends on your setup, so confirm it during implementation.

Yes. RIOO can track any obligation type, so Scottish and Welsh requirements, such as landlord registration, Welsh licensing through Rent Smart Wales and Scottish repairing standards, can be configured per property based on your advisers' guidance. Each obligation gets its own dates, evidence and renewal tasks.

Certificates such as gas safety records, EICRs and EPCs can be shared with tenants through the resident portal where you are required to provide copies, alongside other tenancy documents. Confirm portal document sharing for your setup, and keep a record of when each copy was provided.

Yes. Each licence in RIOO records the issuing council, licence type, such as mandatory, additional or selective, the licence number, conditions and expiry date. That lets portfolios spread across many councils see every licence, its conditions and its renewal date in one view, filtered by council or region.

RIOO raises renewal tasks before a certificate or licence lapses, and those tasks create work orders that can be assigned to approved contractors for each obligation type. Scheduling the visit with the tenant is still confirmed by your team or contractor, and access attempts are recorded on the work order.

Yes. RIOO configures certificates, registrations and licences per nation, so properties in Scotland and Wales track landlord registration, Rent Smart Wales licensing and local safety requirements alongside the rules in England. Each property follows its own nation's obligations, with reminders and evidence on the same record.

Yes. Compliance status in RIOO can be filtered by property, region, fund or obligation type, showing what is current, due soon and overdue. Because the data sits in NetSuite, the same view can feed board and investor reports, along with compliance spend by property from vendor bills.

Record each access attempt on the work order in RIOO, with the date, method of contact and outcome. Evidence of reasonable attempts matters if a certificate becomes late because a tenant refused entry, and it supports your position with councils, insurers or a court. Reschedule the visit as a new appointment.

Damp and mould reports can be raised in RIOO as priority work orders, with investigation and repair deadlines tracked on each job and evidence attached. Social landlords should confirm that the configured timelines match the Awaab's Law requirements that apply to them.

Yes. Certificates are stored against the property, or the unit where relevant, with issue and expiry dates, the document itself and the contractor who carried out the check. That gives a complete compliance history per home for audits, disputes and possession claims, without searching email or shared drives.