Property management, built natively on Oracle NetSuite

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Platform

Six connected areas on one NetSuite system of record.

Solutions

Start from the places you manage, the business you run, your role or the workflow you want to fix.

NetSuite

Property management built natively on NetSuite, not synced to it.

Integrations

External tools exchange data with RIOO. Core property and financial records stay in NetSuite.

Markets

Localised pages for the five markets RIOO serves, with the rules that change how property is run.

Resources

Answers for choosing, implementing and running property management on NetSuite.

Company

The team behind the NetSuite-native property platform.

Resources · Glossary

What is a gross lease?

A gross lease is a lease where the tenant pays a single rent and the landlord pays most operating expenses. It gives the tenant predictable costs and leaves the landlord with the risk of rising expenses.

How does a gross lease work?

The rent is set high enough to cover the landlord's expected taxes, insurance and maintenance. The tenant pays that one amount, sometimes plus its own utilities or in-suite services. If operating costs rise faster than expected, the landlord absorbs the difference unless the lease includes a base year or expense stop.

A modified-gross lease sits between gross and net: the tenant pays rent plus some expenses, or its share of increases above a base year. Gross leases are common for smaller office suites and many residential tenancies.

See also: Commercial lease administration.

Illustration for gross lease in property management

How does a gross lease compare with a net lease?

Example (illustrative figures). A suite could be offered at $30 per sq ft gross, or $20 per sq ft net plus about $10 per sq ft of estimated operating expenses. In year one the cost may be similar. Under the gross lease the landlord carries any cost increase; under the net lease the tenant's share of expenses moves with actual costs.

Illustration for gross lease in property management

FAQ

Gross lease FAQs

Still curious? Ask the team.

Who pays utilities in a gross lease?

It depends on the lease. Some gross leases include all utilities in the rent; others have the tenant pay its own separately metered utilities while the landlord covers common areas. The lease should list exactly which costs are included and which the tenant pays directly.

Is a gross lease better for tenants?

It offers simpler budgeting, because one rent covers most costs. The trade-off is that the landlord prices expected expense increases and risk into the rent, so it may cost more over time than a well-managed net lease. The better choice depends on the building, term length and the tenant's appetite for cost variability.

What is a full-service gross lease?

A full-service gross lease is a gross lease in which rent covers essentially all operating costs, often including utilities and janitorial services. The term is common in multi-tenant office buildings in the United States. Leases still often add a base year so tenants share future increases.

See Gross lease on live NetSuite data.